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1:00
YouTube
Afford Anything Podcast
How Tesla Went Above And Beyond For A Customer
What does it actually mean to create a "legendary" customer experience? In this clip, Jon McNeill shares a story from the early days of Tesla that perfectly illustrates the company’s culture. When a customer’s car failed during a medical emergency, a service manager didn’t just fix the car—he solved a family’s entire evening. #tesla # ...
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